FAQ's
Q. Does it take a long time to get an estimate on a new heating system?
A. No. In fact, we can have an estimate to you within 24-48 hours after one of our technicians evaluates your heating needs.
Q. How are fuel prices set?
A: Heating fuels like oil, natural gas and propane are traded on the commodities market, where prices go up and down like they do in the stock market. The prices of these fuels are affected by global politics, demand and many other factors. One big influence on fuel prices in recent years has been price speculation by large banks and hedge funds.
Q. Should I install a programmable thermostat?
A. Absolutely. Programmable thermostats are especially useful for people who are away from home at regular intervals. They allow for customized comfort settings around the clock, and they can cut heating and cooling costs by as much as 20%.
Q. At what temperature should I set my thermostat?
A. That's a question only you can answer based on your comfort preferences. But here's something you may want to keep in mind: with a programmable thermostat, you can save 1% on your heating bill for each degree you dial down, as long as the setback period is at least eight hours. For example, you could save $90 during the heating season by dialing down 3 Degrees each night.
Q. What is the fan “auto/on†switch on the thermostat used for?
A. When the switch is in the "on" position, the fan runs constantly, giving you constant air circulation. You can use the fan "on" setting to reduce temperature variations in a multi-story home. When the switch is in the "auto" position the fan cycles on and off with the rest of the heating or cooling system.
Q. Do you offer financing?
A. Unfortunately, we are not offering financing at this time.
Q. Do you accept credit cards?
A. Yes we accept Mastercard, Visa, AMEX, and Discover.
Have a question that has not been answered here? Please contact us today or call right now at (914) 965-5395. We will be happy to answer any questions you may have about our services, products or programs.
